Terms and conditions of use

TERMS AND CONDITIONS OF USE

Last update: February 20, 2025

Welcome to the website of Groupe Ecomarque (hereinafter referred to as “we”, “us” or “the Site”). By browsing this Site, you accept, without reservation or qualification, these Terms of Use (hereinafter “TOU”).

Please take a moment to read them carefully.

1. PURPOSE

These Terms and Conditions define the terms of access and use of the Ecomarque Group Site. Our Site offers information and awareness-raising content on sustainable marketing, as well as responsible communications consulting services.

Use of our services and content implies compliance with the rules set out below.

2. PUBLISHER’S IDENTITY

The Site is published by Groupe Ecomarque, a company specializing in responsible communications, prevention of greenwashing and strategic consulting in sustainable marketing.

📧 Contact: info@ecomarque.ca
📍 Head office: Groupe Ecomarque. 1301 Avenue Saint Viateur, Montréal QC H2V 1Z3 CANADA

3. ACCESS TO THE SITE AND ACCEPTANCE OF CONDITIONS

Access to the Site is free for all users with an Internet connection. By browsing the Site, you agree to be bound by these Terms and Conditions.

We reserve the right to modify these Terms and Conditions at any time in order to adapt them to legal, technological or service developments. Any modification will take effect as soon as it is published on the Site.

4. SERVICES OFFERED

4.1 Information content

The site provides resources (articles, studies, downloadable guides) designed to provide information on the challenges of sustainable marketing and responsible communications.

4.2 Consulting services

We offer consulting hours in responsible communication for companies, organizations and professionals. These services are subject to a fee and can be accessed by contacting us via the Site.

The customer undertakes to provide accurate information when booking a consultation. Payment and cancellation terms are specified when the service is confirmed.

5. RESPONSIBILITY

5.1 Site availability

We make every effort to ensure continuous access to the Site, but we do not guarantee continuous, error-free availability.

5.2 Content and accuracy of information

The information published on the Site is provided for information purposes only and is not a substitute for personalized professional advice. Groupe Ecomarque declines all responsibility in the event of inappropriate use of the Site’s contents.

5.3 User responsibility

The user undertakes to use the Site in a lawful and respectful manner. Any fraudulent or abusive use, or use contrary to the principles of responsible marketing, may give rise to sanctions.

6. INTELLECTUAL PROPERTY

All content on the Site (text, images, videos, logos, downloadable documents, etc.) is the exclusive property of Groupe Ecomarque or its partners.

Any reproduction, distribution or use without express authorization is prohibited and liable to prosecution.

7. PERSONAL DATA PROTECTION

Protecting your personal data is very important to us.

7.1 Data collection and use

When you contact us via the Site (contact form, making an appointment for a consultation), we may collect certain personal information, in particular :

• First and last name
• E-mail address
• Phone number
• Any other information provided voluntarily

This data is used solely to respond to your request and to ensure the provision of services. It is never sold or shared with third parties, unless required by law or with your explicit consent.

7.2 Data storage and security

We implement technical and organizational measures to protect your data against unauthorized access, loss or alteration.

7.3 User rights

In accordance with applicable laws (RGPD, Act 25 in Quebec, Canadian Privacy Act), you have the following rights:

• Access to your personal data
• Rectification of inaccurate information
• Deletion of your data (unless we need to keep it for legal reasons)

To exercise your rights, contact us at info@ecomarque.ca

8. EXTERNAL LINKS

The Site may contain links to third-party sites. We are not responsible for the content of these external sites or their privacy practices.

9. APPLICABLE LAW AND DISPUTES

These TOS are governed by the laws of Quebec and Canada.

In the event of a dispute, we prefer to resolve it amicably. Failing agreement, the competent courts will be those of the district where our head office is located.

10. CONTACT

If you have any questions about these T&Cs or our services, please contact us at the following address:

📧 info@ecomarque.ca
📍 Ecomarque Group. 1301 Avenue Saint Viateur, Montréal QC H2V 1Z3 CANADA

Thank you for reading these conditions. By using our Site, you are helping to promote more responsible marketing. 🌿